2009 Audioconference Presentations

January 2009
Clinical Microsystems Innovation
Fatima Jaffrey, MD, Lorber Center, North Shore Long Island Jewish Health System

March 2009
Patient Experience Surveys
Dana Safran, ScD, VP for Performance Measurement and Improvement, BCBS

April 2009
Using QI Techniques for Better Transitions in Care
Jerry Jackson, MD

May 2009
Progress Report on the Patient Centered Medical Home
L. Gregory Pawlson MD, MPH, EVP, NCQA

June 2009
The Baldrige Journey to Quality
Gregory R. Wise, MD, VPMA, Kettering Medical Center

July 2009
Improving the Health of the Population
George J. Isham, MD, Medical Director, CHO, HealthPartners

August 2009
Health System Reform: Quality, Efficiency and Performance Improvement
Peter Lee, JD, Former CEO, Pacific Business Group on Health

September 2009
Use of PSIs in Quality Improvement
Vinita Bahl, DMD, MPP, University of Michigan

October 2009
Measurement of Healthcare Quality/Efficiency: Resources for Healthcare Professionals
Ian Duncan, FSAS, FIA, FCIA, MAAA and Greger Vigen, MBA, FSA, MAAA, Solucia Consulting

November 2009
Teamwork Training Using Medical Simulation
David Lindquist, MD, Teamwork Instructor, Rhode Island Hospital

December 2009
Evidence Based Maternity Care
Maureen Corry, MPH, Executive Director, Childbirth Connection